CAREERS

We are looking for a highly motivated and experienced adventure guide to assist and lead groups on exciting outdoor activities including hiking, biking (gravel, MTB, and greenway) kayaking, and stand-up paddle boarding. The ideal candidate should have a passion for the outdoors, excellent leadership skills, and the ability to provide a safe and enjoyable experience for our clients.

Note: This job is seasonal (est. Apr-Oct).. Guides must be available to work weekends. Weekdays worked are negotiable with weekend availability.

Key Competencies:

• Experience leading outdoor adventure activities

• Excellent communication and leadership skills

• Ability to work independently and in a team environment

• Strong problem-solving skills and ability to make quick decisions under pressure

• Ability to adapt, respond, and reallocate resources in a changing environment

• Ability to participate in outdoor activities for extended periods

• Proficient in biking and bike mechanics

• Proficient in paddling sports with the ability to guide clients on class II water

• Candidates will have to pass a background check.

• Preferred: CPR and/or First Aid Certification

Core Responsibilities:

• Execute outdoor adventure activities for clients of all ages and skill levels

• Follow safety protocols and procedures to ensure participant safety

• Provide guidance and leadership to clients, including teaching necessary skills and techniques

• Assist in maintenance and upkeep of equipment used during activities

• Provide excellent customer service

• Communicate effectively with clients to ensure needs are met and questions are answered

• Actively participate in ongoing training and development to enhance skills and knowledge

• Drive a 12-15 passenger van and sometimes pull an equipment trailer

• Assist with customer service and rental shifts when events aren’t booked

To apply, please email resume, cover letter, and three professional references to Explore@37NorthExpeditions.com

Pay: $20 per hour
Schedule: Part-time or full-time

Love people, the outdoors, and sharing the best of Northwest Arkansas? Join 37 North Expeditions as our Cycling Concierge at The Compton Hotel in Bentonville!

You'll help hotel guests discover local trails, find their next adventure, and book experiences through 37 North Expeditions—all while bringing your local knowledge and hospitality to the cycling desk.

You don't have to be an expert cyclist or guide—just friendly, enthusiastic, and excited to help people explore. Interested in guiding? Opportunities are available based on experience and interest.

What You'll Do

• Create memorable guest experiences. Lead shifts at the Cycling Concierge desk by welcoming guests, sharing personalized recommendations for local trails, rides, local experiences. 

• Connect guests with experiences. Help guests discover and book guided tours and outdoor adventures offered by 37 North Expeditions.

• Be the local adventure expert. Build and maintain knowledge of Northwest Arkansas' cycling routes, trail systems, outdoor attractions, and recreation community.

• Get out on the trails, if interested. Opportunities to lead complimentary hotel rides and private guided bike experiences are available for qualified candidates who want to guide.

What We're Looking For

• A friendly, approachable person who enjoys connecting with people.

• Strong communication, organization, and customer service skills.

• An interest in outdoor recreation and enthusiasm for sharing Northwest Arkansas with visitors.

• Familiarity with local trails, cycling, or the outdoor community—or a willingness to learn.

• The ability to work independently, solve problems, and manage competing priorities.

• Availability for scheduled weekend and holiday shifts.

Hospitality, tourism, outdoor recreation, cycling, retail, or customer service experience is valuable. Previous guiding experience is a plus, but not required.

To apply, send your resume and a brief introduction to:

explore@37northexpeditions.com

37 North Expeditions is seeking enthusiastic and responsible Youth Summer Camp Counselors to help lead our outdoor adventure camps for children ages 8–12. Counselors will guide campers through hands-on outdoor experiences while fostering curiosity, confidence, teamwork, and a love for nature.

Summer camps take place at Osage Park and Crystal Bridges and include a wide variety of engaging activities such as hiking, birding, biking, kayaking, fishing, paddle boarding, and nature-based games. Counselors will help create a safe, supportive, and fun environment where campers can explore new skills and build meaningful connections with the outdoors and each other.

Core Responsibilities

• Leading and supervising outdoor activities for campers ages 8–12

• Teaching basic outdoor skills and encouraging curiosity about nature

• Supporting a positive, inclusive, and safe camp environment

• Assisting with equipment organization, activity setup, and camp preparation

• Helping campers build confidence, teamwork, and respect for the natural world

• Ensuring safety protocols are followed during all activities

Ideal candidates enjoy working with children, are comfortable outdoors in varying conditions, and bring energy, patience, and a sense of adventure to camp each day.

Position is seasonal. Part-time and full-time positions available through the months of June and July.

To apply, please email resume, cover letter, and three professional references to Youth@37NorthExpeditions.com

The Cycling Director leads daily operations of the Cycling Concierge at The Compton Hotel, combining hands-on hospitality with team leadership and cycling expertise. This role delivers memorable guest experiences, oversees Cycling Concierge staff and bike guides, and develops cycling experiences and partnerships that connect hotel guests and local riders with Northwest Arkansas.

Primary Responsibilities

Cycling Concierge Operations & Guest Experience

• Oversee daily Cycling Concierge operations, including staffing, scheduling, workflows, and service standards.

• Lead multiple shifts each week at the concierge desk, providing personalized guest service, local recommendations, and support with adventure bookings through 37 North Expeditions.

• Balance direct guest engagement with administrative responsibilities, team management, and program development.

• Help guests find cycling experiences that match their interests, abilities, and experience levels.

Cycling Expertise & Community Partnerships

• Develop cycling experiences, including Greenway, gravel, and mountain bike tours, for hotel guests and the broader Northwest Arkansas community.

• Build and maintain relationships with The Compton Hotel, Adventure Lab, local cycling businesses, and community partners.

• Maintain current knowledge of regional trails, routes, bike parks, events, attractions, and trail conditions.

• Lead cycling tours and support field operations as needed and appropriately qualified.

Team Leadership & Development

• Lead the hiring, onboarding, training, scheduling, and development of Cycling Concierge staff and bike guides.

• Foster a collaborative, flexible, hospitality-minded team culture.

• Track guide certifications and ensure guides maintain required qualifications.

• Maintain clear communication across the concierge team, bike guides, hotel leadership, and 37 North leadership.

What We're Looking For

• Strong knowledge of cycling and the Northwest Arkansas cycling community.

• A hospitality-first mindset and a passion for creating memorable guest experiences.

• Experience in cycling, outdoor recreation, hospitality, tourism, or a related field.

• Leadership skills and the ability to coordinate staff, manage schedules, and support team development.

• Strong communication, relationship-building, organizational, and problem-solving skills.

• The ability to work independently, manage competing priorities, and collaborate across teams.

• Flexibility to work weekends, holidays, and peak periods as business needs require.

• Previous guiding, cycling instruction, or outdoor leadership experience preferred.

To apply, send your resume and a brief introduction to: ashlee@37northexpeditions.com